Delivery and Returns

Order Dispatching

Order Monday- Friday (outside bank holidays) and I will endeavor to get your product order out the same day (before the post is collected in Rathangan, Kildare) if it is possible (not during busy time -xmas/sales) It is always at a minimum next day shipping.

Delivery for Ireland

Delivery is via An Post and is charged at the rates below. Usual delivery is 2-3 days, however delivery can be longer during busy times.

Weight based shipping for orders 500g and under. NON-TRACKED SERVICE. Standard postage from An Post

Order WeightRate
100g€3.00
250g€4.80
500g €6.20

Flat Rate tracked shipping from An Post is available for all Irish orders and charged at €6.99

Orders €50 or over have free shipping for ROI

Delivery for UK & Brexit

Delivery for the UK is via An Post and is charged at the rates below. This is standard postage and not tracked. Usual delivery is within 5-7 working days, however delivery can be longer at busier times.

WeightRate
0-100g€4
100g-250g€6
250g-500g€10
500g-1kg€13
1kg-1.5kg€15
1.5kg-2kg€20

If you are looking for tracked service please contact me via email here before ordering.

**BREXIT**

Products delivered to destinations outside the EU may be subject to taxes (VAT), fees, levies or other charges as a result of legislation or customs formalities. I advise that you check the import charges applicable in any non-EU country prior to ordering.

The recipient of the order is responsible for all customs formalities for the import of the Products, and will be required to pay any additional charges. This can be for international delivery, including import duty, formal customs entry, taxes, levies and other charges that may be levied outside the EU. The recipient of the products, will receive a separate request for payment of these charges. If you are ordering Products to be delivered to someone else, please ensure they are aware that they will be responsible for these additional charges.

The recipient of the order/products will be the importer for all international deliveries of the products. Therefore, before placing an order, it’s your responsibility to check that any products ordered comply with state and federal government import regulations, and that there are no local requirements or restrictions which may affect receipt of your order.

Ordering small flat items such as unmounted lino prints or 1-3 greeting cards will not be subject to UK vat & tariffs. Orders under 250g in large envelopes go as “Documents Only” and pass through customs without fees etc.

Delivery for EU Countries

Delivery for EU countries is via An Post and is not tracked. Details of rates are in the table below:

WeightRate
0-100g€4
100g-250g€7
250g-500g€10
500g-1kg€13.50
1kg-2kg€16

Delivery can vary, please allow up to 10 working days for any EU orders. This can much longer during busy times (Christmas)

If you are looking for tracked service please contact me via email here before ordering.

Delivery for the US

Delivery for EU countries is via An Post and is not tracked. Details of rates are in the table below:

WeightRate
0-250g€8
250-500g€15
500g-1kg€21
1-2kg€32

If you are looking for tracked service please contact me via email here before ordering.

Local Pick-up

Orders can be picked up locally in Rathangan by selecting the “Local-Pick Up” button at the checkout. When your order is completed, you will receive an email with the Eircode as to where to collect your order.

Returns

Your consumer rights are protected by law. If you are not happy with your product, or your product is faulty, you can return for refund or exchange within 28 days of purchase. This policy applies to products that unopened and unused. This does not affect your rights. Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

No rreturns on sale items or bespoke items

Order Process

When you have made your order and completed the check out, you will receive a confirmation email within a few minutes. When I have your order wrapped up and off to the post office, I will complete the order. You will receive an email to say so and your parcel will be with you in a few short days!

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